Personal Data Protection Policy

Thank you for visiting this website, an online ad booking service, owned and operated by REDDOOR ASIA SDN. BHD. (Company No. 1220127-U) (“ADWORK”, “we" or "us").

We at ADWORK know that you care how information about you is used and shared and we are committed to protecting the privacy, confidentiality and security of your personal information (data) in a careful and sensible manner. This updated Privacy Notice describes how we collect and process your personal information through our website, www.adwork.io (hereinafter referred to as "Site" or "Platform"), our products and services, and the choices you can make about the way your information is collected and used by us.

We are not in the business of selling users' personal information to others and collect your personal information only in order to provide and continually improve our products and services.

Please take the time to read the full privacy policy. By visiting, accessing, browsing, using, supplying, purchasing and/or obtaining any content, products, and/or services from, to or via the Site, you consent to the data collection, use, disclosure and storage practices described in this privacy policy.

Although this Privacy Policy is not a contract and does not create any legal rights, it serves as an expression of ADWORK’s commitment to protecting private personal information as your privacy is important to us and we are committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you access or use any content from or contribute to our website www.adwork.io or our mobile application and other online products and services ("Site"), or when you otherwise interact with us via any mode.

This Privacy Policy and notice is applicable to all users of our Website and our services, including account holders, account users, subscribers, purchasers, visitors, contributors, suppliers, free user accounts, media owners and advertisers. It is also applicable to all users of ADWORK’s mobile applications and those who provide their personal information during offline transactions at ADWORK’s offices, over the telephone or with any third parties e.g. media owners and suppliers, including creative content providers.

You will be asked to consent to the terms of this Privacy Policy when registering as a member or user on the site, registering for any services or otherwise corresponding with us via the site, or otherwise where required under applicable laws. Otherwise your continued access or use of the site will constitute your consent to the terms of this Privacy Policy. 

In respect of personal data of third parties, such as your spouse, family members, friends, relatives and/or customers and/or suppliers etc, you may not supply to us any personal information belonging to any third-party for which you have not obtained consent and/or do not have the authority to so supply. In respect of any personal data of any third parties that you provide, you warrant that you have obtained their and in the case of minors, their parents’/guardians’ consent allowing us to process their personal data in accordance with this Privacy policy. 

Personal Data We May Collect

Information You Give To Us: We receive and store any information you provide in relation to our Services, such as:

• when you access, browse or search for products or services via our Site;
• when you register for our services (for example when you submit an application form to become our customer, supplier, service provider), provide information in your subscription or account or profile;
• when you place or accept bookings for advertisements and commercials and any other Services;
• when you supply any services via the Site;
• when you contact us in person, by a phone call or over the counter (for example when you contact us for any enquiries, complaints, comments or feedbacks, we may keep record of that correspondences);
• personal information to establish your identity and background such as your full name, gender, passport or identity card number, nationality and religion;
• contact information, such as address, email address and telephone number, and fax number;
• when you commence a business relationship with us (for example, as a customer, advertiser, service provider, or business partner);
• financial information such as credit and/or debit card information; 
• download, stream, view, or use content on a device;
• your membership information, account details, profile or password details and profile photo;
• your reviews, feedback and opinions about our services, programs and services;
• when you participate in any surveys, questionnaires, competitions, contests, offers, or promotions done internally or via an appointed third party;
• when you visit any of our offices or premises;
• when you attend any of our corporate events or third-party open day;
• recording of your image via CCTV cameras installed at our offices or premises;
• recording of your photograph during any of our corporate events or third-party open day;
• when you visit or browse our websites;
• recording of calls placed by you to our customer services;
• function or post when you commence a business relationship with us;
• resume or CVs when you apply for a job with us;
• when you interact with us via social media or interactive applications including but not limited to Facebook, Twitter, and Instagram;
• any other personal data you choose to provide to us;

Automatically collected Information: when you access or use the site or our services, we automatically collect personal data about you, such as: 

• information about your use and interaction with our services and content made available via the Site;
• when you access, browse or search for products or services via our Site;
• upload, download, stream, view, or use content on a device;
• Log Information: we may collect system log information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address;
• Device Information: we may collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers (such as, IP address, IMEI number, the address of the device's wireless network interface, or mobile phone number used by the device) and mobile network information;
• Location Information: we may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information. You can turn off location services for a device at any time, though this may turn off or limit some useful features;
• Information Collected by Cookies and Other Tracking Technologies: we and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience, see which areas and features of our Site are popular and count visits. Web beacons are electronic images that may be used in our services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see our Cookies Policy below;

Information From Other Sources: We may receive information about you from other sources, which may include our affiliated and non-affiliated entities and third-party service providers; and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers. Examples of such information are:

• credit reporting agencies or financial institutions;
• Our affiliates and suppliers who may have such information;
• from such other sources where you have given your consent for the disclosure of personal data relating to you, and/or where otherwise lawfully permitted;

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We treat information collected by cookies and other technologies as non-personal information.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website and certain features of our website will not be available once cookies are disabled.

We use several different types of cookies. In particular, we use the following first party cookies:

• necessary cookies which allow certain fundamental features of the Site to work. These cookies are essential to enable you to browse our services and use certain features. Disabling them may prevent you from using certain parts of the services. Without these cookies, services like login, booking and paying activity cannot be provided. These cookies also help keep our services safe and secure.
• functional cookies, which allow us to remember choices you make (e.g. your cookie preference),
• performance cookies, which monitor usage of the Site; and
• advertising cookies which record the fact that you have visited the Site and then which links you have accessed whilst you use the Site.

We also use third party cookies - these are cookies that are set by a third party website or applications rather than by us. In particular, the Site allows cookies of third party social networks (e.g. Facebook and LinkedIn), and this enables a user to share content of the Site on social networks. These third parties may use cookies, but their use of cookies will not be governed by this Cookies Policy.

Purposes We Use Your Personal Data

We use your personal data for purposes providing our Services and the functions and purposes related to the services. Example, as set out below:

• We use your personal information to take and handle bookings for advertisements and commercials, creative content, process payments, and communicate with you and media owners and suppliers about bookings, products and services;
• to verify your identity;
• to manage and maintain your account and/or contract with us;
• provide you with access to the content on our Site, and respond to your enquiries and requests for information and services;
• for the purposes of accounting (billing, processing payments and collections and auditing), operating internal controls including determining amounts owed by you, payments and collections of such amounts from you and from any person providing security for your obligations, and processing of financial or payment transactions;
• verifying and assisting with identification of users and to determine appropriate services;
• monitor your use of our Site and your bookings, and conduct analysis of the use of our Site in order to operate, evaluate and improve our Site and our services, understand your preferences, display customised content to you on our Site which may be of interest to you and troubleshoot any problems;
• forwarding publicity materials or other information to you from ADWORK or sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
• meeting any legal, governmental or regulatory requirements in Malaysia or any other applicable jurisdiction including disclosure or notification requirements;
• liaising with any person who is acquiring or participating in any contractual arrangements between ADWORK and you, to enable the transaction; and
• any other incidental and associated purposes in order for ADWORK to carry out its business and/or relating to any of the above.
• to carry out your instructions or to respond to any enquiries, complaints, comments or feedbacks 
• to protect or enforce our rights to recover any debt owing to us
• to compile information for analysis and in reports for relevant regulatory authorities
• to transfer or assign our rights, interests and obligations under any of your agreements with us
• to produce data, reports and statistics which have been anonymized or aggregated in a manner that does not identify you as an individual
• to conduct research for analytical purposes including but not limited to data mining and analysis of your transactions with us
• to assess financial and insurance risks
• to conduct surveys, questionnaire, and provide you with information from us or which we feel may interest you, where you have consented to be contacted for such purposes
• to comply with any legal or regulatory obligations under the applicable laws, regulations, guidelines or industry codes that applies to us
• for internal management of the services being provided to you
• internal administrative purposes,
• to maintain records required for security, claims or other legal purposes
• to conduct marketing and information technology activities (for example, market research)
• to persons who have been identified as being you or your authorized representative(s) pursuant, for the purpose of the relevant transaction or enquiry
• for any other purposes that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities.
• for the purposes of the services ADWORK provides and ancillary works (whether by ADWORK, it’s related or affiliated entities, or third parties,
• communicating with you, to respond to enquiries and comments from you or on your behalf.

Data held relating to you will be kept confidential but as a part of providing our services and the management or operation of the same, we may be required or need to disclose information about you to third parties, which may include the following third parties:

• federal or state government, law enforcement agencies, government agencies, our regulator;
• any person under a duty of confidentiality to ADWORK or to entities related to or affiliated to ADWORK, in connection with our Services for you;
• any relevant agent, contractor or third party service provider who provides administrative, telecommunications, computer, payment, securities clearing, management, audit, insurance, professional or other services to ADWORK;
• with third-party payment processors, payment service providers, IT and marketing support service providers and other consultants, vendors and service providers who need access to such information to carry out work or provide services on our behalf or who help us to provide the site to you;
• to anyone involved in the process of the organizing or processing of your bookings;
• any person or corporation to whom ADWORK transfers or proposes to transfer its interests and/or obligations in respect of you or any product or service provided to you;
• any nominee, trustee, co-trustee, centralised securities depository or registrar, custodian, insurance company, estate agent, lawyer, tax advisor, auditor, other professional advisor or other person who is involved with the provision of services or products by ADWORK to you;
• any person by whom ADWORK is required by applicable legal, governmental or regulatory requirements to make disclosure; or
• any other person reasonably requiring the same in order for ADWORK to carry out its business.
• We may jointly use Personal Information as well as cookies for the purposes as described above.
• with any law enforcement, courts, Government or regulatory bodies (in whatever jurisdiction), or otherwise in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, court order or legal process;
• in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company, or any change of management;
• with our advisors, which includes our accountants, auditors, lawyers, other professional advisors and business contacts for the purpose of assisting us to better manage, support or develop our business and comply with our legal and regulatory obligations;
• companies or organizations that act as our agents, contractors, service providers or professional consultant
• companies or organizations that assist us in processing and/or otherwise fulfilling transactions and providing you with services that you have requested
• our business associates and other parties for purposes that are related to the purpose of collecting and using your personal data
• other parties in respect of whom you have given your express or implied consent
• Any credit reporting agencies or in the event of default, any debt collection agencies subject to the permitted law applicable to us.
• any person under a duty of confidentiality to ADWORK or to companies related to or affiliated to ADWORK;
• any banking, financial or other institution with which you have or propose to have dealings or for financial or payment transactions;
• any person or corporation to whom ADWORK transfers or proposes to transfer its interests and/or obligations in respect of you or any product or service provided to you;
• any nominee, trustee, co-trustee, centralised securities depository or registrar, custodian, insurance company, estate agent, lawyer, tax advisor, auditor, other professional advisor or other person who is involved with the provision of services or products by ADWORK to you; or
• any other person reasonably requiring the same in order for ADWORK to carry out its business.
• with any other party at your consent or at your direction; and
• otherwise as permitted or required by applicable laws and regulations.
• We may also disclose aggregate or de-identified data that is not personally identifiable with third parties, including our commercial and strategic partners.

In the employment scenario, we would use information that you voluntarily provide to compare against the job specification / criteria we are seeking / intending to employ.

We do not sell or rent any of your Personal Information on our Website to any other parties. We may share anonymous and/or aggregated information about all our users with third parties in connection with our business.

Data Storage

ADWORK is located in Malaysia. However, we may transfer and/or store your Personal Information on our servers located overseas. Such transfers may be necessary pursuant to our contract with you and/or our contract(s) with other third parties.

It will also be accessed and processed by our personnel and the personnel of our partners, affiliates and third party service providers, who operate outside Malaysia.

It is voluntary for you to supply your Personal Data to ADWORK. However, if you do not wish to provide your Personal Data, ADWORK may not be able to:

• provide you the services that you require; or
• Communicate effectively with you.

If you do not agree or consent to ADWORK processing your Personal Dara for the purposes set out herein, please notify ADWORK by contacting ADWORK at wecare@adwork.io

Transfer of Your Personal Data Outside Malaysia

ADWORK may disclose your data to any or all of the parties stated above notwithstanding the recipient is located outside Malaysia, or that such information following disclosure will be collected, held, processed or used by such recipient in whole or in part outside Malaysia.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any data which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You are to exercise caution and look at the privacy statement applicable to the website in question.

How Long We Will Keep Your Personal Data

We keep your personal data in accordance with this policy to enable your continued use of our Services, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Notice, as may be required by law such as for tax, accounting and legal purposes, or as otherwise communicated to you. 

To the extent required by law, we take reasonable steps to destroy, or de-identify or redact, personal data in a secure manner when we no longer need it for the purposes for which it was collected (as set out in this Privacy Policy) and retention is no longer necessary for legal or business purposes. In any event, we do not retain your personal data for longer than six (6) years, subject to local laws and regulations.

Children and Minors

Minors* Under 18 Years Old [Note: * Age of minors for residents in Japan is under 20 years old].

Except where required by local laws, we do not knowingly collect personal data from minors. If you are a minor, you may only use our Site and services with the permission of your parent or guardian.

If you are a parent or guardian of someone under 18 years old who has provided us his/her Personal Information without your knowledge and consent, please notify us and you may request that we remove such information by contacting us at wecare@adwork.io

If you are in the EU, our online services are not directed at children under the age of 13. If you believe we have collected information about a child under the age of 13, please contact us so that we may take appropriate steps to delete such information. If you are at least 13 but under the age of 16, please get the consent of your parent or legal guardian before giving us any personal data about yourself.

Security

Your privacy and security are important to us and we work to secure and protect the storage in compliance with the minimum security measures prescribed under the Personal Data Protection Act 2010 of Malaysia, its regulation and standards.

ADWORK is committed to ensuring that your data is secure. ADWORK maintains appropriate administrative, physical and technical safeguards to help protect the security, confidentiality and integrity of data our customers submit to us to prevent loss, unauthorised access, modification or disclosure. We use a multi-layered approach to protect that key information, constantly monitoring and improving our application, systems, and processes to meet the growing demands and challenges of security.

ADWORK’s IT vendors generally do not have a direct relationship with individuals whose personal data is collected and our IT vendors do not collect personal information on our behalf. Our IT vendors do not determine how we use such data. Additionally, ADWORK’s contracts with our IT vendors generally prohibit our vendors from accessing customer data except under limited circumstances.

Email and Website

Any Personal Data contained in the emails and “Contact Us” messages sent via ADWORK’s Website to ADWORK shall be used and processed in the manner set out in this Notice.

If you do not wish for your Personal Data to be collected via cookies on the Website, please configure your internet browser to delete or deactivate cookies. Our site may link to other websites and we are not responsible for their data policies, procedures or their content.

Request for Access and Inquiries Your Rights and Contact Us

You are entitled to the following rights: right of access to the personal data we hold about you, right of rectification, right to erasure, right to restrict data processing, right to object against profiling and your personal right to data portability. Whenever reasonably possible and required, we will strive to grant these rights within one (1) month. You may also withdraw your consent to receiving direct marketing communications, or more generally to our processing of your personal data, at any time, and you may in certain circumstances ask us to delete your personal data. However, we may not be able to continue providing some services to you if you entirely withdraw your consent or ask us to delete your personal data entirely. To make these requests, or if you have any questions or complaints about how we handle your personal data, or would like us to update the data we maintain about you and your preferences, please contact our data protection officer, as provided below.

Request for Access and Inquiries

• Subject to any exceptions under applicable laws, you may at any time hereafter request for access to, or for correction or rectification of your Personal Data or limit the processing of your Personal Data, or seek further information from ADWORK by contacting us at wecare@adwork.io 
• In respect of your right to access and/or correct your Personal Data, ADWORK reserves the right to refuse your requests to access and/or make any correction to your Personal Data for reasons and to the extent permitted under the applicable law, including such as where the expense of providing access to you is disproportionate to the risks to your privacy.

To help ADWORK to provide better services to you, please ensure that your personal data such as contact details including your addresses, your telephone numbers (including your mobile telephone number), email address and other details registered with us are up to date.

Changes to Privacy Policy

ADWORK reserves the right to amend or modify this Notice from time to time. Changes may be made from time to time to this Privacy Policy. ADWORK will post notice of material changes on our website. Please revisit this Privacy Policy from time to time to learn of any such changes.