Material Submission Format

Option 1: Image AdFile Size/ Dimension Image Ratio: 1:91:1 to 1:1Image Dimension: At least 1080x1080File WeightLess than 30mbFile Type/ Format JPEG / PNGText recommendationPrimary Text: 125 charactersHeadline: 40 charactersDescription: 30 characters*Note: text over the characters limit above is allowed but may be truncatedFacebook Ads Guide link below for referencehttps://www.facebook.com/business/ads-guide/imageOption 2: CarouselFile Size/ Dimension Image Ratio: 1:1 Image Dimension: At least 1080x1080 File Weight Image: Less than 30mb Video: Less than 4gb File Type/ Format JPEG / PNG / MP4 / MOV / GIF Number of carousel cards 2 to 10 Text recommendation Primary Text: 125 characters Headline: 40 characters Description: 20 characters Landing URL: Required *Note: text over the characters limit above is allowed but may be truncated Facebook Ads Guide link below for reference https://www.facebook.com/business/ads-guide/carousel

Material Submission Guidelines

Ads on Facebook and Instagram must strictly adhere to Meta’s Advertising Policies and Community Standards: prohibited content includes hate speech, graphic violence, adult or sexually suggestive material, weapons or illicit products (such as illegal drugs, tobacco, alcohol promotions to minors), misleading or deceptive offers, unsafe supplements, and scams. Advertisers must avoid targeting or insulting people based on protected classes—such as race, religion, gender orientation, disability—or implying threats or inferiority. Ads must feature proper grammar, truthful claims, functional landing pages, transparent branding, and not mimic Meta’s interface. All ads must comply with Malaysia's ad guidelines. 

Cancellation Terms

Pembatalan secara amnya tidak dibenarkan. Namun begitu, kami sedia mempertimbangkan permohonan pembatalan dalam keadaan tertentu, berdasarkan penilaian kes demi kes.                                                                                                                                                                                                         Cancellations are generally not permitted. However, exceptions may be considered on a case-by-case basis, at our sole discretion.

Booking Lead Time

5 working days